Quality control on second-hand parts

A warranty from Bart Ebben means something

Not a single part leaves our factory without an accurate quality check. In addition, each part is selected according to the chassis number of the Citroën, DS or Peugeot to which it will be fitted. By consistently performing these checks, we can guarantee the supply of the correct part.

If a problem nevertheless arises with a part supplied by us, you can always fall back on our warranty as set out in this example.

Used parts from Bart Ebben have a standard warranty of 3 months. If there are any problems with a part during this period, it will be replaced free of charge (excluding labour and shipping costs).


Description of sheet metal quality & damages

To describe the exact condition of our used sheet metal we use a code system from the USA. These codes precisely and clearly describe the location, nature and size of any damage. You can find the quality code card with description below:

The code
The code is made up of three characters:
A number indicating the position of the damage
A letter indicating the type of damage
A figure for the extent of the damage

Size of the Damage
The extent of the damage is expressed in credit card format. Damage up to and including one credit card has code 1, damage of the size of two credit cards will naturally obtain code 2.

Type Damage
The type of damage is indicated by a letter
B: Fire
D: Dent
E: Bent
F: Discolored
G: Hole
J: Torn
S: Scratch
R: Surface rust
T: Paint problems
O: Undamaged/ All-over
U: Dent removal without spraying



Example: Code 5S2 at a rear door
5: Place in the middle of the door
S: Type of damage is a scratch
2: 2x the size of a credit card (approx. 10cm.)
Code 000 = Undamaged


Ordering body parts by Citroën or Peugeot colour code

Ordering second-hand body parts is a lot easier when you use a Peugeot or Citroën colour code. You can use these codes to take a look at our online spare parts stock. The colour code can usually be found on parts like the bonnet, door, boot lid, front bumper, rear bumper, wing mirror, front screen or rear window. We have drafted an explanation of how to find a Citroën or Peugeot color code on your car.


Extensive quality control

We check our parts thoroughly on their working order in the car and also after removal. Any minor defects are recorded for the part and communicated to you by the seller at the time of your selection. Excessive defects will of course lead to rejection of the part. Below are some images of some tests we do to determine the quality of parts:

 


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